Emergency Department Utilization

Due to a spike in the volume of visits to emergency departments throughout the parish, and the high costs associated with them, there has been a collaborative approach to develop community-wide initiatives to control excessive emergency room utilization. Hospital and public health officials have created plans that will improve patient experiences, improve the health of the populations, and reduce per capital costs of care, which follows the Institute for Healthcare Improvement’s Triple Aim Model. Hospital data shows that 65-80% of all visits to local emergency rooms in 2014 were for non-emergencies. Healthcare providers are coming together to spread the message of accessing the right care at the right time in the right place.